GTM Operations Specialist

Firma
heyData GmbH
Lokacija
Remote
Objavljeno
27.09.2026

Opis posla

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Sales

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Berlin, Munich

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Hybrid

GTM Operations Specialist (all genders)

Build the engine behind revenue growth. As GTM Operations at heyData, you turn strategy into scalable processes, eliminate friction, and connect Sales, Marketing & Finance. Real ownership. Real impact

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Are you passionate about turning strategy into scalable execution? Do you thrive at the intersection of Sales, Marketing, Finance, and Tech – where operational clarity directly drives revenue growth?

Then, heyData is your next stop!

As GTM Operations Specialist – GTM Execution & Enablement, you will play a foundational role in heyData's RevOps team. You'll transform RevOps strategy into adopted, repeatable processes, drive cross-functional alignment, and create the operational backbone that allows our revenue teams to move faster and smarter. This is not a classic admin role – it's built for someone who wants to shape how revenue teams work, own projects end-to-end, and make a measurable impact across the entire GTM motion. You’ll bridge the gap between non-technical expectations and the technical setup of data tracking processes, and, through collaboration with our BizDev and Data teams, ensure data integrity, efficiency, and scalability of our processes and reporting infrastructure.

Your Mission

• GTM execution and project coordination: Own and support cross-functional RevOps projects from definition to rollout. Coordinate stakeholders across Sales, Marketing, Account Management, Privacy, Domain Experts, Finance, Data, and Tech. Make sure initiatives have clear owners, timelines, next steps, and adoption plans, reducing the need for day-to-day follow-up from the Team Lead RevOps.

• Sales and pipeline operations: Support Sales with pipeline hygiene, CRM compliance, SDR-to-AE handoffs, deal process adoption, and forecasting inputs. Help ensure sales processes are clearly documented, understood, and followed in HubSpot, and work with the GTM Engineer on workflow requirements, alerts, required fields, and automation needs.

• Customer revenue operations: Support Account Management processes across onboarding, renewals, expansion, upsell, cross-sell, QBRs, churn prevention, and customer lifecycle management. Help define and roll out scalable AM operating processes together with RevOps leadership, improving visibility and accountability across customer revenue workflows.

• Revenue team alignment: Support alignment between Sales, Marketing, Account Management, Privacy, and Domain Experts by helping define lifecycle definitions, handoff processes, ownership rules, SLA expectations, task logic, attribution requirements, lead quality standards, and internal visibility needs.

• Enablement, documentation, and CRM adoption: Own clear process documentation in Notion for revenue workflows, handoffs, CRM usage, and operating rules. Support enablement sessions and team rollouts when processes change, and help teams understand what needs to be done, why it matters, and how it impacts reporting and execution.

• Reporting requirements and data quality: Act as the business-side counterpart to Data Analytics for revenue reporting requirements. Help define what needs to be measured, how it should be interpreted, and whether dashboards reflect the actual GTM process and HubSpot logic. Make sure Sales, Marketing, Account Management, Finance, and leadership reporting use consistent definitions.

• Operational improvement, automation, and governance: Identify process gaps, reporting inconsistencies, CRM compliance risks, unclear ownership, and practical AI or automation opportunities across revenue teams. Translate team pain points into clear process, automation, or AI use cases for RevOps leadership and the GTM Engineer to evaluate and implement.

Your Profile

• Bachelor's degree or higher in Business, Economics, Engineering, Information Systems, or a comparable field

• 2–3 years of experience in RevOps, Sales Ops, Marketing Ops, SaaS Operations, Consulting, or similar roles – ideally in a B2B SaaS or subscription-based business

• Solid understanding of B2B SaaS GTM processes: Lead Management, Sales pipelines, Lifecycle stages, Renewals, Upsell, and Cross-sell

• Hands-on experience with HubSpot or a comparable CRM, including workflows, lifecycle stages, deals

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