Business Analyst (Freshful Team)
- Firma
- eMAG
- Lokacija
- Remote
- Objavljeno
- 12.10.2026
Opis posla
We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.
More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster!
Business Analyst (Freshful Team)
We are looking for a Mid-Level Business Analyst to join our product team and work closely with the Product Owner, technical teams, and business stakeholders to develop and optimize our e-grocery platform. This role involves analyzing business requirements, transforming them into clear specifications for development teams, and ensuring alignment between business objectives and technical solutions. The Business Analyst will play a key role in defining, documenting, and clarifying requirements for functionalities such as shop content, pricing, promotions, checkout, payment methods, recommendations, personalization, and integrations with external systems.
What you’ll have to do:
Business Analysis
Gather and analyze business requirements from stakeholders (commercial, marketing, operations)
Translate business needs into clear functional specifications for the development team
Identify gaps, risks, and optimization opportunities in existing processes
Support the Product Owner in prioritizing and clarifying requirements
Product & Delivery Support
Collaborate with the Product Owner
Define user stories
Write acceptance criteria
Structure and maintain the product backlog
Prepare functional documentation (flows, business rules, edge cases)
Actively participate in: backlog refinement, sprint planning, other agile ceremonies
Process & Feature Modeling
Document business processes and flows such as: customer journey, checkout flow, promotion mechanics, order lifecycle
Create artifacts such as: process flows, simple wireframes, data mappings, integration requirements
Data Analysis
Use data and metrics to understand user behavior and product performance
Support the Product Owner in defining KPIs and success metrics for new features
Collaboration with Technical Teams
Clarify requirements for development and QA teams
Help define test scenarios
Validate that delivered functionality meets business requirements
You will work closely with
Product Owner
Engineering team
QA
UX/UI
Stakeholders from commercial, marketing, and operations
Success in this role means
Clear and well-documented requirements
A structured backlog ready for development
Reduced ambiguity between business requirements and technical implementation
Delivery of features that bring value to both users and the business
What makes you a good fit:
Experience
2–3 years of experience as a Business Analyst / Product Analyst / Functional Analyst
Experience with e-commerce platforms is a plus
Ex