Mirza Muhamedbegovic
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Work & Experience
Research for missing information regarding IT Software/Network & Server products Data processing of manufacturer and supplier Editing images, videos, product sheets and proofreading of product desription Communication with client product managers
Communication through chat and email with customers/couriers/venues of Wolt Monitoring of the SLA team and case status Analysis of records, cases and reporting Providing timely and quality reporting to the Team Coordinator
Supporting office employees for the following software: Office 365 SAP Systems
Test creative integrity and execute daily QA review of all communications and segmentation Segmentation of member data sourced from raw data and BI reporting tools Execution high volume of emails, In-App and Push notifications through Salesforce Marketing Cloud Create email from preexisting templates, with client modifications using HTML and CSS
German/Bosnian translation, preparation and review of standard operational procedures (SOPs) for the production of wind power generators Coordination of the technical requirements between HQ office in Weiz and Tuzla office Creating workshop drawings of the production hall in AutoCAD Creating project files, weekly reports, document review reports, payrolls